Get in touch
We'd love to hear from you.
Questions about a product, a producer, or a partnership? Reach out — our team responds within one business day.
Monday – Friday
8:00 – 18:00 GMT
Saturday
9:00 – 15:00 GMT
Sunday
Closed
Response time
Within 24 hours
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How can we help?
Send us a message
Fill in the form and we'll get back to you as soon as possible. Fields marked * are required.
Frequently asked
Before you reach out.
Are all products on HerbalGH FDA-approved?
Yes. Every herbal medicine listed on our platform is approved by Ghana's
Food and Drugs Authority. We do not accept listings from producers
whose products have not cleared regulatory review.
How do I place an order?
Browse our catalogue, add items to your cart and check out using mobile
money (MoMo), Paystack, or offline payment on delivery. Account
registration is optional but helps you track orders.
Do you deliver outside of Accra?
Yes — we deliver across all 16 regions of Ghana. Delivery times and
fees vary by location and are shown at checkout before you confirm.
I'm a producer — how do I list my products?
We'd love to hear from you. Use the form above with the subject
"Producer application" and include your FDA approval reference.
Our onboarding team will get in touch.
Can I return a product?
Yes, subject to our returns policy. Unopened products in their original
packaging may be returned within 7 days. Contact us first so we can
arrange pickup or drop-off.
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