Get in touch

We'd love to hear from you.

Questions about a product, a producer, or a partnership? Reach out — our team responds within one business day.

Monday – Friday
8:00 – 18:00 GMT
Saturday
9:00 – 15:00 GMT
Sunday
Closed
Response time
Within 24 hours

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How can we help?

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Frequently asked

Before you reach out.

Are all products on HerbalGH FDA-approved?
Yes. Every herbal medicine listed on our platform is approved by Ghana's Food and Drugs Authority. We do not accept listings from producers whose products have not cleared regulatory review.
How do I place an order?
Browse our catalogue, add items to your cart and check out using mobile money (MoMo), Paystack, or offline payment on delivery. Account registration is optional but helps you track orders.
Do you deliver outside of Accra?
Yes — we deliver across all 16 regions of Ghana. Delivery times and fees vary by location and are shown at checkout before you confirm.
I'm a producer — how do I list my products?
We'd love to hear from you. Use the form above with the subject "Producer application" and include your FDA approval reference. Our onboarding team will get in touch.
Can I return a product?
Yes, subject to our returns policy. Unopened products in their original packaging may be returned within 7 days. Contact us first so we can arrange pickup or drop-off.